Gardenia88 Privacy Policy – Your Privacy, Our Priority

Gardenia88 ("we", "Platform", or "company") operates the website gardenia88.pro and all related services. This Privacy Policy explains in detail how we collect, process, store, and protect your personal information when you register, access, or use any of the services we offer.

We understand that privacy is a matter of utmost importance to every member. For this reason, gardenia88 has built a robust and transparent data protection system, founded on the principle that your information belongs to you — not ours to trade or exploit.

By registering or using Gardenia88 services, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.

Gardenia88 only collects information that is genuinely necessary to provide you with safe, responsible, and high-quality services. The following are the categories of data we collect:

Every piece of information we collect from you has a clear and legitimate purpose. gardenia88 uses your personal data for the following purposes:

Gardenia88 does not sell or rent your personal data to third parties for marketing purposes. However, in certain limited and lawful circumstances, we may share your information with the following parties:

• Payment Service Providers — Financial institutions, payment processors, and digital wallet providers that process your deposit and withdrawal transactions. They are subject to strict confidentiality agreements.
• KYC Service Providers — Third-party platforms used to verify your identity in fulfilment of KYC requirements. This data is processed securely and is not retained longer than necessary.
• Game Providers — Game software companies providing Slots, Live Casino, and sports games may receive statistical gameplay data that cannot identify you individually.
• Regulatory Authorities — When required by law, court order, or a competent authority, we are obliged to disclose the requested information.
• Security Partners — Cybersecurity companies that help us detect and prevent fraud, cyberattacks, and other illicit activities.

Data security is gardenia88's highest priority. We continually invest in the latest security infrastructure to ensure your personal information is protected against cyber threats, data breaches, and unauthorized access.

• End-to-end data encryption using the latest TLS 1.3 protocol for all data communications.
• AES-256 encryption for all data stored in our databases.
• Two-factor authentication (2FA) is available and encouraged for all member accounts.
• 24/7 security monitoring by a dedicated cybersecurity team.
• Penetration testing is conducted regularly by independent security experts.
• An anomaly detection system that automatically blocks suspicious activity in real time.
• Encrypted data backups stored in secure data centres located at separate sites.

Gardenia88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

You can control or disable cookies through your browser settings at any time. However, disabling essential cookies may affect certain features of the Gardenia88 platform.

As a gardenia88 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

• Right of Access — You have the right to request a copy of all personal data we hold about you in a readily readable format.
• Right to Rectification — If any of your data is inaccurate or out of date, you have the right to request that we correct it promptly.
• Right to Erasure — In certain circumstances, you have the right to request that we delete your personal data ("right to be forgotten"), subject to our legal obligations.
• Right to Object — You have the right to object to the processing of your data for direct marketing purposes or in certain other circumstances.
• Right to Data Portability — You have the right to receive your data in a structured, machine-readable format for transfer to another service provider.
• Right to Withdraw Consent — Where data processing is based on your consent, you have the right to withdraw that consent at any time without affecting the validity of prior processing.

Gardenia88 does not retain your personal data longer than necessary. Our data retention periods are based on operational needs, legal obligations, and the platform's legitimate interests.

• Active account data is retained for as long as your account remains active and for a defined period following closure.
• Financial transaction records are retained for a minimum of 7 years to comply with financial and tax legal requirements.
• KYC data is retained in accordance with applicable regulatory requirements, typically 5 to 7 years after the business relationship ends.
• Technical access logs and security data are retained for 90 days for security investigation purposes.
• Customer support communication data is retained for 3 years for reference and quality improvement purposes.

Once the retention period ends, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered.

The gardenia88 platform may contain integrations with third-party services such as game providers, payment platforms, and identity verification providers. Each of these integrations has its own separate privacy policy.

Gardenia88 is not responsible for the privacy practices of these third parties. However, we ensure that all selected third-party partners comply with data protection standards equivalent to or higher than our own. Every data-sharing arrangement is based on minimum necessity and clearly defined purposes.

Gardenia88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material amendments will be communicated to you via a prominent notice on the website or through your registered email.

Your continued use of the gardenia88 platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your information.

If you have any questions or concerns about this Privacy Policy, our team is ready to assist you. Contact us via support email and we will provide a clear explanation as soon as possible.